Improving Quality

Part of the public hospital mission has always been to provide safe, high quality health care to all patients regardless of ability to pay. As reimbursement becomes linked to performance, quality of care increasingly has a critical financial implication for all hospitals. Moreover, as hospital data is posted for key quality indicators on the Centers for Medicare and Medicaid Services (CMS)’s “Hospital Compare” Web site, hospital quality has never been more public. NAPH has recognized this changing landscape and made quality and patient safety a priority under its current strategic plan.

NAPH uses the Institute of Medicine’s (IOM) definition of quality and its six aims for improvement as context for research and educational activities on behalf of our members. Continue Reading

Spotlight Features

  • The Final Check Toolkit

    Developed by the South Carolina Hospital Association in partnership with the safety firm Outcome Engenuity, this free toolkit has helped hospitals significantly reduce the number of mislabeled blood specimens.

  • We encourage your hospital to join!

    Partnership for Patients - Healthcare.gov. Proud to be Partners in Better Care at Lower Costs

  • The Patient Safety Initiative at America's Public Hospitals: The Year One Overview

    (January 2011) Through a generous grant from the Kaiser Permenente Community Benefit Fund, NAPH partnered with the National Patient Safety Foundation (NPSF) to offer The Patient Safety Initiative at America's Public Hospitals. This brief summarizes projects and activities that NAPH members implemented as part of this program and how they were able to achieve various patient safety goals.

Additional Resources
  • Scholarship Opportunities
    Find resources that support quality improvement training for our members, including NAPH-administered scholarships from the Kaiser Permanente Community Benefit Fund.
  • AHRQ Healthcare 411 Podcast
    The U.S. Agency for Healthcare Research and Quality’s "Healthcare 411" is an audio news source providing practical health care information, research findings and data to help health providers, researchers, policymakers, consumers and other stakeholders make informed decisions about health care issues.
  • National Patient Safety Foundation
    The National Patient Safety Foundation is an independent not-for-profit organization that has been diligently pursuing one mission since its founding in 1997 – improving the safety of the healthcare system. Today, it remains the sole organization in the field with this singular focus.
  • AHRQ Patient Safety Self Assessment Tool
    The Agency for Healthcare Research and Quality's (AHRQ) mission is to improve the quality, safety, efficiency, and effectiveness of health care for all Americans. Information from AHRQ's research helps people make more informed decisions and improve the quality of health care services. Examining patient safety culture from a hospital staff perspective, this survey allows hospitals to assess their safety culture and to track changes in their patient safety culture over time.

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