HCAHPS Improvement Boot Camp

NAPH's Transformation Center and New York City Health and Hospital Corporation are hosting an HCAHPS boot camp, with support from AHA's Health Research & Educational Trust. Find out more information about the HCAHPS Learning Network on the Transformation Center site.

Friday, June 29, 2012
8:30 am – 4:00 pm

Metropolitan Hospital
Draper Hall, 1st Floor
1901 First Avenue
New York, NY
Map and Directions (Please note that, due to ongoing construction of the Second Avenue subway station, visitors should take special precautions along the construction route. The HCAHPS Learning Network site has more details.)

Join us for a one-day interactive program designed to help members improve their HCAHPS scores while improving patient-family engagement.

Come learn with fellow safety net organizations! Leave prepared to embark on a journey to make a difference.

With Expert Faculty: 



Carrie Brady, JD, MA
Principal
CBrady Consulting

General Registration Information
Registration is free so sign up today! Breakfast and lunch will be provided.
Deadline: Register by June 22

Interested but not local to New York? Location and date does not work for you? Contact Darlene Shenier at [email protected] or (202) 585-0108

Funding & Cancellation
Requirements for NAPH and HCAHPS to conduct this session require 10 different organizations to attend. If the criteria are not met, the session will be cancelled.

Materials
Coming soon – they will be posted on the HCAHPS Learning Network site!
A draft agenda is available now, and will be updated soon.